INTRODUCTION : -
Branch Manager job opportunity is available at Eden Solutions and Resources Limited for individuals who possess relevant qualifi cations.
The Branch Manager will be responsible for maintaining the restaurant’s revenue, profitability and quality goals.
Ideal candidate will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
DUTIES AND RESPONSIBILITIES : -
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
DESIRED EXPERIENCE & QUALIFICATION : -
Degree in Business Administration or Hospitality Management. Masters Degree is an added advantage.
Minimum of 4 years experience as a Restaurant Manager, Hospitality Manager or similar role.
Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
Working knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Strong interpersonal and communication skills with excellent leaderships skills
Acute financial management skills (Required)
Must be IT inclined
Must know how to use Microsoft Teams and Zoom App
Can drive automatic cars(Required)
Demonstrated ability to manage operating costs in accordance with budgets
Comfortable setting priorities and delegating tasks as needed
Extremely organized and detail-oriented.
REMUNERATION : -
N80,000 N100,000 monthly.