Sales Account Manager at Mahindra Comviva
Mahindra Comviva
Lagos, Lagos, ng
6d ago
source : Ecadoo

Roles and Responsibilities Strategic Engagement amp Account Management Strategic client engagement and Governance at the CXO Level amp C Suite Show YOY double digit growth in the account and achieve the assigned order book target of multi million Pro actively identify opportunities Lead the sales cycle Convert them into a win Double the order book from the assigned account amp region in next 3 4 years Drive the collections for amount payable to the Company Sign long term multi million dollar strategic deals with the account Lead the sales efforts of his her portion of the account ensuring sales targets are met while driving customer satisfaction Responsible for direct sales orders and through OEM channels for the account The sales orders will either be one time license sales old or new revenue share agreements Account Management amp Contract Governance Build Account Management amp Solution selling skills in the key accounts Stakeholder Management amp CSAT Internal stakeholder management Work collaboratively with internal teams like Product Development Implementation Program Management Finance Product Management etc to create win win situations while handling customer engagement on the ground Understand needs of the account based on direct interactions with the customer Frequent and effective follow ups on client issues ensuring 100 achievement of CSAT target Thorough customer interactions determine the pre and post sales support required and manage these deliverables with internal stakeholders Governance amp Delivery Provide early warnings of operational delivery or support problems associated with the account amp proactively work towards resolving these issues Run internal governance for the account To be the voice of the customer internally and to ensure client deliveries and value proposition initiatives are tracked proactively Be the Brand Ambassador Position the Company as a thought leader and strategic partner with the key decision makers of the assigned account Engage the KDMs at various levels to manage correct perceptions Help build higher entry barriers for the competition into the account Requirements Energy and Drive Pleasant persona with strong networking ability Ability to collaborate with internal and external stakeholders Strong strategic acumen coupled with execution capability Excellent communication skills matured in conduct and command Ability to understand business and numbers driven Excellent communication and presentation skills Total Experience 8 12 years Qualification B E B Tech MBA Skills Functional Work experience in a sales role for a global MNC Good domain knowledge experience of financial telecom VAS CVM solutions Excellent flair for client relationship management Must have handled a target of multi million in the past Track record of growing over achieving targets Experience in handling amp dealing with CXOs Ability to think out of box to make the deals happen Salary 75 000 80 000 USD

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