Job Description
Our client, a fashion outlet is currently looking to hire a Fashion / Retail Sales Executive to oversee their business in Lagos.
Location : Lekki, Lagos
Job description
We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions.
A positive attitude and a desire to resolve potential customer issues promptly or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products / services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Skills
Leadership skills
Ability to coordinate, organize and control
The ability and desire to sell
Excellent communication skills
A positive, confident and determined approach
Resilience and the ability to cope with rejection
A high degree of self-motivation and ambition
The skills to work both independently and as part of a team
Integrity and trustworthy
Impeccable personal image and good fashion sense
Passionate about selling
The capability to flourish in a competitive environment
A good level of numeracy
Qualifications
OND / HND / BSC relevant field
At least 2 years experience in Fashion / Retail
Can speak English and any other native language
Proximity to the job location is a major proximity
Retail Sales
