Analyst, Information Management (Supervisory)
Mobile Telephone Networks
Lagos, Nigeria
9d ago

job description

  • Responsible for supporting and developing the current Information Management applications and initiatives.
  • Responsible for the investigation and analysis of user problems and application bugs and subsequent problem resolution and technical testing.
  • Review future business needs for Information Management systems and identify key requirements and integration needs of suitable applications, identifying trade-
  • offs between competing systems.

  • Analyse organisational needs and identify business requirements and design related applications, as well as assist business analysts to define user information and reporting requirements.
  • Lead staff in the Information Management team and lead in carrying out technical tasks including ETL, data modeling, back-
  • end development and user access programming.

  • Provide day-to-day management oversight for the Information Management services to ensure incidents and service requests and escalations are dealt with in a timely fashion.
  • Monitor and maintain the performance of Information Management systems within the business and implement improvements to related systems, processes and operations.
  • Lead team in supporting operations / analysis and ensure that operational delivery of system outputs are met in line with OLAs and SLAs.
  • Producing relevant technical documentation and specifications
  • Integration of big data solutions with existing reporting and analytical solutions.
  • Liaise with application vendors and ensure SLAs are met through extensive review / negotiation of SLA agreements.
  • Liaise with vendors to deliver support and solutions and provide recommendations on Information Management service improvements, application solutions and enhancements.
  • Develop and implement big data models and solutions. job condition
  • Normal MTNN working conditions
  • May be required to work extended hours
  • Normal MTNN open office planning
  • Work within a multicultural, diverse and dynamic start-up environment.
  • Projects and constraints will require overtime and weekend work
  • Education :

  • BSC Computer Science or related field from a reputable institution
  • Experience :

  • 3 7 years of experience
  • Experience in Business Intelligence / Big Data including the following :
  • Practical experience as a team lead / manager
  • data modeling experience, : star schemas, relational modeling, snowflake models and translating logical data models into physical
  • Vast experience in Business Intelligence / Big Data methodologies
  • Application development and support experience in the Telecommunications sector
  • o Oracle PL / SQL and standard SQL.

    o Hadoop or similar

  • Exposure to typical Mobile Telecommunications applications
  • o Billing systems (Corporate & Retail Billing, Interconnect Billing)

    o ERP systems (Distribution, Retail, Finance, Payroll, HR, Asset Management)

    o SIM & Mobile Applications ( EVD, Contents Management System, SIM management Application)

    o GSM network interfacing applications (Provisioning, Pre-Paid management systems)

    o Fraud Management Applications

    o Value Added Services(VAS) Application

    Training :

  • Exposure to typical Mobile Telecommunications applications will be an advantage
  • Operating systems :
  • o Unix Sun Solaris and True64, MS W2000

  • Application development and Maintenance functions :
  • o PL / SQL and standard SQL

    o MIS / EIS / EDW development tools

    o Reporting Infrastructure Data modeling

    o ETL tools

    o ODS construction and reporting

    o Metadata tools

    o User access tools Business Object preferred

    o Data Profiling

  • Service management software knowledge
  • Office automation products :
  • o Widely used email applications

    o MS Office product suite

  • Formal training in application architecture principles, technology architecture and systems integration.
  • Specific training on application development tools and programming languages
  • Minimum qualification BEng, BSc, HND or BTech

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