Social Media Manager / Customer Support
HR Aid Consults
Victoria Island, Lagos, Nigeria
2d ago
source : Fuzu

Qualifications

  • A First Degree in any course from a reputable University.
  • 1- 2 years experience in digital marketing and / or customer service.
  • Should have a flair for creative writing
  • Females are preferred.
  • Should have good communication and good interpersonal skills
  • Intermediate skills in digital marketing, social media management and graphic designs.
  • A good knowledge of photography will be an added advantage.
  • Responsibilities

  • He / She shall create marketing content for the Company’s social media platforms in accordance with the company’s marketing strategy.
  • He / She shall update the company’s database and periodically send out newsletters and messages to all contacts listed therein.
  • He / she shall be responsible for liaising with all customers, online and offline and for attending to all enquiries, complaints and sales.
  • He / She shall prepare a monthly social media calendar at the beginning of every month to determine the marketing strategy / direction for the month.
  • He / She shall prepare graphic designs for the company’s media platforms in accordance with the Social Media Calendar.
  • He / She shall be responsible for monitoring and updating the company’s website as and when required.
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