Logistics Officer
OneHealth
Lagos, Nigeria
1d ago

OneHealth is an online Pharmacy and healthcare Platform providing access to medicines and healthcare solutions. What we are building is a trust infrastructure where vetted healthcare providers are onboarded and the right solutions are recommended to our patients leveraging data and technology.

The Role

You will be responsible for :

  • Planning all aspects of logistics operations including inbound / outbound logistics through sea, road and air, shipping and customs clearance, insurance related to company and logistics operations.
  • Managing relationships with logistics service providers for transportation, customs clearance for both inbound and outbound operations.
  • Coordinating with manufacturing divisions to ensure the timely and accurate delivery of goods.
  • Liaising with Sales and Marketing to ensure that distribution readiness for new product lines.
  • Managing 3rd-party logistics service provider relationships effectively and driving continuous improvement and cost reduction initiatives for warehousing and delivery operations.
  • Ensuring effective and efficient warehouse and logistics operations.
  • Liaising with internal stakeholders (Sales, Supply Chain and Quality), clients and suppliers and ensuring a seamless supply of products to and from the warehouse.
  • Monitoring and allocating storage space.
  • Acting as the focal point amongst customers, sales and manufacturing for orders received.
  • Providing strong levels of customer service and after-sales support.
  • Conducting order reviews, processing orders and verifying data, obtaining customer confirmations and following up on deliveries.
  • Handling customer order related queries & support, liaising with key internal stakeholders for quality / warehouse issues, processing return shipment as well as repair and replacement administration.
  • Ensuring regular review and prompt action on backlogs and devising plans to minimise these in coordination with other teams.
  • Ideal Profile

  • You have at least 3 year experience ideally as a Transport & Logistics, Warehouse & Distribution or Customer Service / Order Fullfillment within Pharmaceutical & Healthcare
  • You are adaptable and thrive in changing environments
  • You are a self-starter and demonstrate a high level of resilience
  • You are a strong networker & relationship builder
  • What's on Offer?

  • Work alongside & learn from best in class talent
  • Attractive Salary & Benefits
  • A role that offers a breadth of learning opportunities
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form