The Modernization supervisor’s role is to manage and control projects from sales / installation hand-over to completion at handover to client and Maintenance.
Supervisor is in charge of leading and managing the modernization team to ensure safe, high quality, complete-on-time delivery of KONE solutions within budget.
He / she acts as the KONE interface to customer and other stakeholders throughout the Fulfil process. In addition to this supervisor is expected to support the sales team in pre-tender and tender activities as requested.
Accountable for the delivery of the Modernization project
Accountable for Site Safety
Accountable for the financial result of the project
Participates to the sales / installation hand-over and validates the term of the order received from the customer together with the salesperson
Prepares the overall installation program and resource planning
Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers
Responsible for site preparations and follow-up of site readiness
Accountable for use of correct KONE installation methods throughout the installation
Responsible for maintaining project documentation
Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received.
Accountable for final testing of the equipment and handover to maintenance
Customer and Sub-contractor Relationship management including
Accountable for customer satisfaction and quality of installation
Accountable for Sub-contractor quality and Safety performance
Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project
Aims at achieving allocated sales targets and add-on sales and variations during installations
Develops and maintains a cordial and professional relationship with the sub-contractors
People management / Leadership
Accountable for people (site operatives) development and well-being, and managing the performance of the team and individuals.
Identifies field operative training needs and manages training plans
Specific Knowledge, Skills & Behaviors :
Bachelors Degree from an accredited college / university or a 2-year degree from an approved technical school preferred.
Equivalent work experience in the elevator or construction industry accepted in lieu of degree.
At least one year experience and / or training in the elevator / construction industry as well as one year leading people towards a common goal.
Ability to communicate effectively and persuasively with building owners / managers, general contractors, developers, and all levels of employees.