Customers Service - Korpsmen Workforce
Korpsmen Workforce
Ikeja
5d ago
source : BetaJob

Job Details

Customer Service Manager duties and responsibilities

Build a strong customer relationship management strategy to ensure customer satisfaction

Manage and monitor daily orders assignments through customer service team

Coordinate activities with all other functions of the department a

Monitoring and analyzing results

Implementing changes accordingly

Lead on-site customer meetings and trainings

Work with Marketing team to identify potential clients for case studies

Customer Service Manager requirements

Bachelor's degree or equivalent work experience.

1 years of related industry

Always customer centric

Extremely patient

Experience in using use of Customer Support tools, procedures, processes, and metrics

Excellent customer relationship and communication skills

Ability to professionally manage and triage customer support incidents’ and escalations

Good time-management skills

Ability to multi-task

Critical-thinker and problem-solver

Team player

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  • Company Description

    Korpsmen workforce. Admin officers manage daily office operations prodide support to executives ,and complete clerical tasks.

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