Relationship Officer
CreditRegistry
Lagos, Nigeria
5d ago
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  • Relationship Officer at CreditRegistry

    May 31, 2021NGRJobsCustomer Service / Customer Care Jobs in Nigeria0

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  • Title : Relationship Officer CreditRegistry Location : Lagos Type : Contract

    Read more about the company and view other existing opportunities

    Responsibilities

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  • Provide first-line support to customers
  • Drive credit report usage in line with revenue targets
  • Initiate and proffer ways to drive customer endearment to our products and services
  • Identify and propose new product and new feature requests raised by customers
  • Identify and nurture new market opportunities
  • Drive promotional / marketing campaigns
  • Work closely with the PSG team to ensure technical issues are resolved within the shortest possible time
  • Identify and recommend user training opportunities
  • Obtain competitive and market intelligence information on new trends, techniques, and practices
  • Administer periodic customer surveys
  • Perform other duties as directed by the Head, Sales & Business Development.
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