Marketing Operations Manager (Open to Remote)
ITA Group
ITA Corporate Headquarters, West Des Moines, IA, US
1d ago


The Marketing Operations Manager leads the management, strategy and execution of digital marketing campaigns using marketing technology, primarily Salesforce Marketing Cloud.

The role works closely with internal team members and clients to establish digital marketing strategy, execute distribution administration (automated, triggered, single blast) and provide analytics / measurement for digital marketing campaigns.


  • Bachelor’s degree in Marketing, Advertising, Communications, Web Development / Design or equivalent work experience.
  • Minimum three to five years professional experience in a Marketing Automation role in an advertising agency or similar environment.
  • Comprehensive knowledge of marketing automation systems and capabilities, preferably Salesforce Marketing Cloud, Marketo or Eloqua.
  • Experience working with multiple client preferences and account needs.
  • Software experience including Microsoft Word, Excel, PowerPoint and Adobe Creative Suite.
  • Proven understanding / experience using digital tools and tactics.
  • Ability to understand complex business information and effectively communicate key messages to and on behalf of all levels of business management.
  • Possess a positive attitude and effect on the creative / professional staff.
  • Excellent verbal and written communications skills.
  • Excellent time management and organizational skills.
  • Ability to work independently as well as in a collaborative team environment.
  • Ability to handle multiple priorities and manage workflows, even in stressful and difficult circumstances.
  • Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
  • Ability to work the time necessary to complete projects and / or meet deadlines.
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