Contact Centre Agent - Credit Direct Limited
Credit Direct Limited
5d ago
source : BetaJob

Job Responsibilities

  • Handle customer enquiries via telephone
  • Ensure that calls are handled professionally and manage the length of calls.
  • Provide customers with needed information and support
  • Make outbound calls and receive inbound calls
  • Ensure that customers are satisfied with the services of the organisation
  • Gather information from customers.
  • Adhere to call script and call centre policies.
  • Requirements

  • Candidates with OND, ability to speak Hausa is an added advantage.
  • Candidates should possess 0-2 years work experience.
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