IT Support Technician at Netcom Africa Limited
Netcom Africa Limited
Lagos, Lagos, Nigeria
2d ago
source : Fidanto

Welcome to Jobsinnigeria careers This website helps you to achieve your career dream by linking you to vacancies from Top Companies in Nigeria Job Seekers are also exposed to best articles for career growth and development Click Here to Subscribe for Job Alerts We strongly advise graduates not to pay money before getting a Job Report fraudulent jobs 160 Company Netcom Africa Limited Location Nigeria State Lagos Jobs Job type Full Time Job category Technician Jobs in Nigeria Netcom has been Nigeria s leading Internet Service Provider since 2004 staying ahead of the competition with cutting edge platforms in VSAT WIMAX Radio and Fiber technology Now a pioneer in Business Transformation Solutions we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations ensuring relevance to specific business initiatives required to maximize revenue generation We are recruiting to fill the position below Job Title IT Support Technician Location Victoria Island Lagos Job Description To support and maintain internal IT architecture This position is also responsible for administering desktops support as well as all company servers printers phones and other peripherals To support and maintain internal IT architecture This position is also responsible for administering desktops support as well as all company servers printers phones and other peripherals Responsibilities Configure test and maintain LAN WAN equipment and related services Troubleshoot and resolves network problems Create and maintain comprehensive documentation for all implemented networks Provide support to network related issues as escalated Assist in network project design and implementations Maintain and support company s LAN WAN environment Daily maintenance and problem resolution Maintain and troubleshoot Apple servers Open Directory for a middle sized environment less than 200 computers Set up of computer for staff Troubleshoot application and hardware issues on both user and server levels Aid in maintaining that all servers computers peripherals are in good working condition Perform servers and other computer asset maintenance regular and ad hocs Maintain hardware and software updated inventory Resolve all application emails applications etc related issues Participate in designing and implementation of various systems application projects as requested by the client General Requirements To get this role you must possess the following Degree or Higher Diploma in Computer science engineering or related fields 2 8211 5 years of experience in providing IT support In depth knowledge of Microsoft Linux and Cisco technologies Professional certifications in IT Excellent listening and questioning skills combined with the ability to interact confidently with clients to establish what the problem is and explain the solution Ability to prioritize workload Excellent troubleshooting and problem solving skills Ability to work well in a team Detail oriented Technical Skills Understanding of wires and wireless basic networking Ability to use an Apple Macintosh system Ability to manage and support 1st and 2nd level issues on an Apple Macintosh system amp Microsoft Windows System Basic understanding of Directory Services on both Windows Active Directory and Macintosh Open Directory Understanding of hardware configuration of both Apple and Windows devices is highly desirable Intermediate understanding of DNS DHCP Filesharing with or without SAMBA Ability to support basic applications like MS Office and others Advance knowledge in routing EIGRP OSPF and switching VLAN s STP etc Advanced knowledge in SNMP and other network management protocols systems Advanced knowledge in QoS principles and use of different QoS appliances Able to identify network issues propose and implement actions to resolve the problem Experienced and knowledgeable on different wireless technologies 802 11 a b g n ac design implementation optimization and troubleshooting Application Closing Date Not Specified Don 039 t Keep Kindly Share WhatsApp Tweet

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