Ticketing Officer
Ajani & Kimberly Limited
Utako, Abuja (FCT), Nigeria
2d ago
source : Fuzu

Requirements

  • Bachelor’s Degree / OND in Business Administration, Logistics, Supply Chain, or relevant field.
  • A minimum of 2 years’ in similar role.
  • Computer Literate
  • Exceptional verbal and written communication skills.
  • Exceptional organizational and analytical skills.
  • Duties and Responsibilities

  • Performing ticketing functions at a transportation facility.
  • Sell traveling tickets to passenger in accordance with their request.
  • Able to make accurate bookings for customers.
  • Calculate expenses and write and sell tickets to the passengers.
  • Help passengers by answering questions on travel arrangements.
  • Help passengers to plan for their trips.
  • Help to make and confirm reservations.
  • Provide good customer service.
  • Re-book tickets and other arrangements.
  • Arranges reservations and routing for passengers at request of Ticket Agent.
  • Examines passenger ticket or pass to direct passenger to specified area for loading.
  • Reads coded data on tickets to ascertain destination, marks tickets, and assigns boarding pass.
  • Assists passengers requiring special assistance to board or depart conveyance.
  • Announces arrival and departure information, using public-address system.
  • Telephones customer or to advise of changes with travel conveyance or to confirm reservation.
  • Determines whether space is available on travel dates requested by customer.
  • Create an excellent customer service experience for our customers.
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