Job Opening ID 73 Title Operational Excellence Specialist Industry Operations Work Experience 0 - 1 Year City Lagos State / Province Lagos Zip / Postal Code 01234
AppZone is Africa’s leading provider of home-grown financial technology solutions. We expand the scope and competitiveness of financial institutions by delivering disruptive innovation on agile technology using best practices.
We recognize that our super-talented and highly motivated people are at the core of our unprecedented success so far. As such,we hire people with exceptional talentsandabilities,then create an environment where you can become the best version of yourself and thrive both professionally and personally.
Your contributions have the potential to impact millions of people across Africa as we work together to provide technology that empowers people with unlimited access to financial services.
Some responsibilities on this role include :
i. Coordinating the definition, documentation and refinement of operating standards and processes for core operations including but not restricted to software development, testing, support, integration, project management, IT security, and Infrastructure management.
ii. Coordinating the definition, documentation, and refinement of standards for support operations including HR, finance, procurement and maintenance.
iii. Identifying and adapting world class operating standards and best practices for seamless adoption by the company. iv.
Creating, archiving, and updating policy and SOP documents. v. Implementing newly defined or adapted practices and integrating these into day-to-day operations.
vi. Tracking and enforcing employee compliance with existing and newly defined operating standards. vii. Coordinating a company-wide continuous improvement program designed to accelerate the process of discovering and adopting best practices across the company.