INTRODUCTION : -
Reservation Supervisor job opportunity is available at JohnWood Hotel by Bolton for individuals who possess relevant qualifications.
DUTIES AND RESPONSIBILITIES : -
He or She primarily supervises the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner.
Manages and coordinates activities of reservation team members providing reservations and customer services skills.
Achieving customer satisfaction and room revenue goals while taking guests through the booking process. Assist the front office manager with budgeting, fore casting, and hiring, retaining and developing reservations and customer service employees.
DESIRED EXPERIENCE & QUALIFICATION : -
At least (2) years experience in a similar role.
Bachelor’s Degree or Diploma in Hotel Management and Tourism, International Relations or any related discipline.