Store Manager - Eterna Co
Eterna Co.
Lagos
6d ago
source : BetaJob

JOB DESCRIPTION

A Store manager is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management.

KEY RESPONSIBILITY

  • Lead, manage and optimize day-to-day relationships between the company and third-party field sales partners and data service providers
  • Complete store operational requirements by scheduling and assigning employees; following up on work results
  • Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
  • Set up, design and define relevant KPIs for the key customers within each channel in order to manage and own the development of our data-led approach to understand where the big executional opportunities are within our customers, to maximize ROI
  • Accountable for working with Sales teams to design and deploy customer-specific retail execution plans that drive corporate initiatives
  • Analyze reports from Field Sales, drawing conclusions and business insights from complex algorithms to identify where the highest value interventions are and to build these in to customer action plans to improve performance in-store on a daily basis
  • Lead on establishing stakeholder responsibility in execution issues, as well as in compliance and delivery against action plans
  • Communicate store, brand, competitor, and customer intelligence to aid in the delivery of the overall sales plan
  • Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
  • Ensure availability of merchandise and services by approving contracts; maintaining inventories
  • Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
  • Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios
  • Address customer complaints / feedback in a professional manner
  • QUALIFICATION AND SKILLS

  • Bachelor’s Degree with strong Sales and / or Commercial background.
  • Ability to manipulate and interpret data, translate in to valuable insights and use in effective decision- making
  • Strong sales focus - with the ability to negotiate, influence and persuade at management level both internally and externally
  • Ability to embrace complexity & work across multiple categories & customers, delivering to demanding timelines
  • Knowledge or an interest in sales platforms for best work organization
  • Strategic Planning
  • Client Relationships
  • Strong sales experience
  • Verbal and Written Communication
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  • Company Description

    Eterna Co. is an exceptional company where driven people have rewarding careers giving informed decisions and helping our clients to attain their goals using a broad spectrum of opportunities available ranging from office specialists and coordinators to account managers and pricing analysts to information technologists.

    Tags

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