Agency Banking Field Support Officers(x10)
Edge Recruiter Nigeria Ltd.
Abuja, NG
6d ago

Our client is a key player in the fintech space and they are looking to hire an Agency Banking Field Support Officers in these locations : Lagos, Abuja, Kaduna, Oyo, Port Harcourt and Anambra.

Job Responsibilities

  • Identify and onboard terminal agents.
  • Ensure optimal performance of all agents activated.
  • Provide support on all activities related to agent onboarding, management, business development, and issue resolution.
  • Ensure optimal utilization of POS terminals and mobile app.
  • Conduct periodic training for agents to keep them abreast of the Bank’s pricing model, product features, new initiatives and other activities in agency banking business.
  • Ensure prompt completion of account opening / onboarding process.
  • Prompt resolution of issues and complaints by POS Agents
  • Manage Agents activities and intensity in line with set targets.
  • Ensure consistent visits to Agent location to monitor transactions as well as Agent overall welfare.
  • Periodic visit to Agent location to ensure proper management and use of Bank’s POS terminals deployed to Agents.
  • Requirements

  • HND or B.Sc in any discipline
  • A minimum of 3-6 months experience in similar role
  • Excellent communication and interpersonal skills.
  • Good organizational and I.T. skills.
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