IT Technical Support Officer at Enterprise Communication Limited
Enterprise Communication Limited
Lagos
2d ago
source : BetaJob

Job Details

Job Title : IT Technical Support Officer

Location : Lagos

Duties and Responsibilities

  • Provide technical assistance with computer hardware and software
  • Resolve issues for staff via phone, in person, or electronically
  • Log bugs and enhancement requests
  • Perform hardware and software installations, configurations and updates as needed
  • Create and maintain tips and tricks solutions for online database and web site
  • Provide introductory on-line & classroom training for company products
  • Resolve technical issues in a timely manner using available resources within the company.
  • Requirements

  • Excellent customer service skills
  • Strong troubleshooting and critical thinking skills
  • Associate‚Äôs Degree in Computer Science or Management Information Systems (MIS)
  • In depth knowlegde of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 365
  • Education Qualification : HND / B.Sc, additional qualifications is a plus.
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