Ibis's job vacancy, Career and Recruitment
Job title : Head Waiter jobs in Lagos Job Location : Lagos Deadline : January 31, 2022
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Location : Ajao Estate, Lagos
To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all of our customers, with the key aim of retaining and attracting customers.
Looking approachable and professional is of utmost importance.
Duties and Responsibilities
Lead the waiting staff whilst on their shift, and monitor waiting duties through to completion.
Handle work-related problems and resolve them.
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies)
Prepare tables by setting up linens, silverware, and glasses
Inform customers about the day Ûªs specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization
Check customers Ûª IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests.
Other Skills Education and Experience
Degree from a recognized Institution
A minimum of 2 years experience using Micros payment systems
A minimum of 3year work experience as a Waiter with a reputable hotel brand
Excellent communication and organizational skills
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team.
Attractive Salaries : Our goal is to acknowledge our employees' skills and performance, while at the same time respecting the principles of fairness and non-discrimination.
To ensure our salaries are competitive, we regularly conduct surveys of local markets and specialized firms. This enables us to provide personalized and motivational support for all our teams with the aim of facilitating and encouraging their development.
Regular Support : Meeting in a calm setting, conducting an appraisal and setting targets is a valuable process, both for managers and employees.
Several meetings or discussions are held throughout the year to facilitate dialogue and motivate teams.
Wellness for all : With operations over 63 countries, we strive to ensure the well-being, health and safety of all our teams.
Accor is extremely attentive to its employees and their loved ones.
Hospitality / Hotel / Restaurant jobs in Nigeria *Hospitality / Hotel / Restaurant jobs in Lagos *Head Waiter in Lagos