Client Relationship Officer
Law and Visas`
Lagos, Nigeria
6d ago
source : Fuzu

Job Description

We're now hiring a seasoned Client Relationship Officer to help us keep growing. If you're excited to be part of a great team, Law and Visas is a great place to grow your career.

As a Client Relationship Officer, you will be responsible for managing client's enquiries about the services we provide and ultimately selling the services we offer.

  • You will be responsible for providing excellent customer service. As a Client Relationship Officer, you perform an important role in the overall clients' experience by helping with sales, clients’ enquiries and promoting the company brand.
  • You would be required to have good IT skills Microsoft Packages and Internet. You would be required to conduct basic research and findings with the use of the internet.
  • You would be required to think outside the box and work with little supervision. Hence multi-tasking and a flexible approach to managing one’s work schedule are essentials.
  • Full training will be provided.

    Job Requirements

  • B.Sc / HND qualification in any discipline from a reputable institution
  • Minimum of Second class lower or its equivalent.
  • A minimum of 2 years work experience.
  • Must be female.
  • Not more than 28 years of age.
  • Must have good interpersonal and organizational skills
  • Must have good knowledge of basic computer applications ie Microsoft word, chrome etc.
  • Excellent verbal communication skills
  • Strong orientation towards providing excellent customer service
  • Basic math skills
  • High attention to detail
  • Demonstrated selling skills
  • Ability to maintain a professional appearance
  • Must reside in Lagos
  • Fluent in spoken English.
  • Must have good writing ability / skills.
  • Must have good research and fact-finding abilities / skills.
  • Responsibilities

  • Sell service to the prospective clients
  • Collect Client information and fill application forms
  • Liaise with clients of a daily basis
  • Assist clients with knowing the range of services offered
  • Demonstrate good knowledge of services to clients
  • Greet clients in a friendly, polite and professional manner
  • Educate clients about current immigration developments and trends
  • Ring up clients, respond to emails, meet face to face, and chat to clients to take payments and you issue receipts.
  • Contribute to team's daily sales goals.
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