Design Union is Recruiting For General Manager, Hospitality Services
Design Union
Lagos, NG
21h ago
source : Mrjobsnaija

More Information

  • Address : Plot 984A Saka Jojo Str., Idejo, Off Adeola Odeku Str., Victoria Island, Lagos
  • About Design Union’s Job offer

    Job title : General Manager, Hospitality Services

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  • Job by industries
  • A classy hotel located in Victoria Island, Lagos requires the services of the below Professional :

    JOB SUMMARY

  • Management of hospitality services of the Company’s hotel and apartments, providing premium service to guests.
  • Managing the Company’s hospitality team to deliver an overall excellent guest experience.
  • Act as an ambassador for the Company’s hospitality brand.
  • Provide leadership and strategic planning to all departments promoting a culture of premium service while optimizing operations and resolving guests / residents issues.
  • Maintain good relations with the apartment owners, residents, facility managers and all stake holders.
  • Responsible for the preparation, monitoring and achievement of the annual Operating Budget, Marketing & Sales Plan for hospitality and short let services and set other short and long term strategic goals for the business.
  • Manage on-going profitability and carry out cost savings initiatives for the hotel and short let services, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Strong understanding of hotel and short let apartments P&L statements and the ability to react with impactful strategies.
  • Coordination with other internal functions : Construction / Finance and Administration / Corporate Services to achieve corporate hospitality goals.
  • Ensure adherence to the company’s corporate culture and policies.
  • Ensure strict utilization of existing ERP and corporate systems and procedures.
  • REQUISITE QUALIFICATIONS / EXPERIENCE

  • BA in hotel management or a related field
  • Minimum of 10 years’ experience in hotel management at General Management level
  • REQUIRED SKILLS / ATTRIBUTES

  • Good oral and written communication skills.
  • Sound understanding of hotel management, systems and control.
  • Strong sense of professionalism, integrity, sound judgment and tact.
  • Good team player
  • Good interpersonal, people management and negotiating skills
  • High awareness of quality issues and attention to details
  • High level of sincerity and honesty.
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