General Manager
African Management Services Company AMSCO
Lagos, Lagos, ng
6d ago
source : Ecadoo

Ref GH000111 KA Job Objectives Property Management of luxury apartments in Lagos and Abuja Letting and Sales Agency Residential across Nigeria Residential Property Market Advisory to High Network Individuals To advise in the development of the business strategy that will optimise returns to the stakeholders To lead in the management of operations people and assets in accordance with the business strategy To provide best practice cost effective property management services to clients To advise on and achieve the company rsquo s vision and mission To maintain Group rsquo s core values at all times Strategic Development To advise in developing innovative strategic plans objectives and priorities that reflect the vision mission and values established by the board Meet strategic and operational targets set by Group Management Support the implementation of the corporate strategy Review and standardize processes and encourage continuous development Develop and implement effective administration management systems amp infrastructure Management and efficient utilisation of the Company rsquo s employees and assets e g cars printers stationary etc Manage relationships with clients tenants contractors service providers and potential clients of the Company and provide professional service at all times Develop and embed a culture of customer focus to ensure high quality and continuous improvement in service delivery Act as a professional advisor to the Board on all aspects of the company rsquo s activities Identify assess and inform the Board on internal and external issues that affect the organization Representing the company to major customers and professional associations Keep up to date and organised records of all operations and the administration of company Maintain professional corporate image Operations Implement an operational plan in line with the strategic plan objectives and priorities that is set Ensure that the operating objectives and standards of performance are understood and owned by all employees Oversee the efficient and effective day to day operations of the company Monitor the delivery of the services of the company that is maintained in the short term and improved in the long term Consistently research and implement new technology and processes that will enhance efficiency productivity and performance Promote and facilitate communication synergies and team work between employees Ensuring QSHE standards are set and met for all contracts and properties Ensure consistent high quality standards on properties managed by Company Optimise service delivery and client satisfaction in line with budget Ensure strong and consistent communication channels with tenants and clients Ensure strong client management in maintained Regularly inspect properties and meet with tenants landlords and clients Advise on and support the marketing strategy for meeting set targets Maintain strong network and communication with property management marketing and services companies Co ordinate and delegate to team members to facilitate and ensure set targets are achieved Ensure that all policies processes and procedures are adhered to at all times Ensuring company records are abreast with accurate and current property and market information at all times Financial Ensure rent and service charge is collected on time and structures are in place to manage tenants that default Submit a comprehensive budget for the company rsquo s operations and administration for approval by the board Monitor the run rate of expenses and adherence to budgets for operations and administration Approve expenditures within the authority delegated by the Board Ensure that all payments are received as at when due Ensure invoices are sent within agreed timeframe and follow ups with clients Put in place adequate financial control systems and implement financial controls and procedures that have been developed by Finance and Accounts department Monitor administrative overheads and Implement cost saving strategies to optimize budget performance Minimize long and short term debtors Human Resource Management Advise and support Human Resources in the recruitment of staff that have the right technical and personal abilities to help further the company s mission Advise Human Resources on employee rsquo s development which includes training and welfare Oversee the implementation of the human resources policies procedures and practices Design and implement a performance management process for all staff which includes monitoring the performance of staff on an on going basis and conducting performance reviews Conduct employee appraisal exercises Coach and mentor staff as appropriate to improve performance Advise Human Resources on staff for disciplinary action when necessary Ensure equity and fair treatment of all staff Growth Maintain and grow the core business Advise marketing team on efficient strategies for the marketing and promotion of the company services and properties under company s responsibility Maintain current business and prospect for new business in current and new areas Participate in fundraising activities as appropriate Other Provide regular reports on areas of responsibility to the Board and other reports as requested Any other duties as assigned by Board Key Competency Requirements Personal Responsibility Leadership and Communication Organized and Disciplined Good Interpersonal Skills Facilities Management Technical skills Shows positive leadership qualities takes responsibility Good problem solver shows high level initiative open to new ideas Innovative both strategic and systems amp procedures focused Exemplary administrative and managerial skills Trustworthy KEY Performance Indicators Achievement of the strategic objectives of the company Meet or exceed client satisfaction targets set by board Meet or exceed operational targets set by board Meet or exceed financial targets set by board Meet or exceed employee satisfaction targets set by board Employee Compliance to Company Policies e g Punctuality and Dress code Punctual completion of Tasks from Management meetings Punctual Periodical Reports to Board Timely Employee Performance Reviews Regular Management and Operational meetings

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