Sales Customer Service Personnel
Robert Bosch Limited
Lagos, Nigeria
19h ago
source : Fuzu

Job Summary

  • University Degree in Business Administration or its equivalent
  • Qualification in Marketing and commercial background is an added advantage.
  • Requirements :

  • Minimum of 2 years experience, preferable in the power tools business
  • Strong product knowledge
  • Knowledge of SAP is compulsory
  • Great understanding of sales support
  • Communicate effectively with high attention to detail
  • Organised and able to multitask; proactive, can-do attitude
  • Excellent working knowledge of MS office (word, excel, PowerPoint etc.)
  • Strong entrepreneurial mindset & sales drive
  • Strong coordination skills & target orientation
  • Ability to build relationships and to cooperate with people at all levels
  • High efficiency on time management, ability to build sustainable relationships
  • Strong level of analytical and strategic skills as well as ability to comprehend details
  • Strong target orientation, motivation, and initiative
  • Proven ability to perform under pressure
  • Fluency in English.
  • Responsibilities

  • Responsible for Sales Support Services for the CSO
  • Drive Sales Back office as sales function with constant communication with the warehouses
  • Claim handlings, Credit / debit notes
  • Process steering of back office
  • Maintenance of customer terms and conditions
  • Prices upload in POE
  • Customer account creation with the customer master data team in Germany or in Romania depending on the country
  • Ensuring sales area data are uploaded in Q13 / P13 with correct routes and transport Zones well defined
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