Billing Officer - Cedarcrest Hospitals
Cedarcrest Hospitals
Lagos
1d ago
source : BetaJob

The Role

  • Reporting to the Finance Officer, the Billing Officer will be responsible for collecting and receiving cash from patients and clients of the hospital.
  • The incumbent will be responsible for preparing invoices, updating patient, client billing records and preparing bill estimates.
  • The activities of the Billing Officer includes; maintaining billing records, inputting billing data in the hospitals software system, uploading allocating and filing receipts, balancing billing records on a daily and monthly basis, and book keeping.
  • The incumbent is also responsible for tracking money owed to us by patients and clients of the hospital.
  • Responsibilities

  • Determines patient invoice by capturing services noted in patient chart; clarifying services with physicians.
  • Receive payments through various methods (cash, online payments etc.) and check for the eligibility of HMO / Corporate patients.
  • Responsible for preparing bill estimate.
  • Collect all information needed to calculate bills receivable (order amounts, discount rates etc.)
  • Provides billing information by collecting, analysing, and summarizing third-party billings, accounts pending, and late charges data and trends.
  • Check the data input on final bills to ensure accuracy with CHL€™s tariff or the tariff of Corporate / HMOs.
  • Resolves billing issues by discussing contract with third-party payer; explaining insurance contract with patient; negotiating settlement.
  • Uploads bills and claim forms online.
  • Issues invoice by entering service data; calculating charges; mailing invoices.
  • Maintains patient and invoice files by entering and adjusting data.
  • Manage account balances to discover outstanding debts or other inconsistencies
  • Identifies responsible party by examining patient record.
  • Issue customer account statements periodically or whenever necessary
  • Send reminders for payments and contact patients when assigned.
  • Update accounting records with new payments, balances, customer information etc.
  • Answer questions and handle complaints from customers regarding bills.
  • Report on activity to upper management.
  • Performs other tasks as assigned.
  • Qualifications

  • Bachelor's Degree in Business, Finance, Healthcare, or Related Field.
  • 2 years of experience as Billing Officer in a hospital or related field.
  • Customer service experience is a bonus.
  • Adheres to laws and confidentiality guidelines.
  • Proficient in MS Office especially Excel; working knowledge on ODOO or MediPlus.
  • Excellent Math Skills.
  • Excellent interpersonal and communication skills.
  • Ability to be polite and compassionate without lacking confidence.
  • Sound negotiation and persuasion skills.
  • Analytical and problem solving skills.
  • Special Conditions

  • Employment is contingent on passing a medical screening conducted by the hospital.
  • Employee will be subject to various testing including but not limited to drug and medical testing throughout the tenure of their employment.
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