Account Manager (Kano)-ipNX Nigeria Limited
IpNX Nigeria Limited
Kano
4d ago
source : BetaJob

Job Details

Location : Bompai Road, Kano

Department : Business Operations

Function : Account Management

Reporting to : Regional Sales Head, North

Travel Frequency : Occassional

Purpose of the Job

  • The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio as well as seeking / hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
  • The role ensures an excellent client experience / service delivery satisfaction at all times and works in collaboration with the account teams to ensure smooth transition of accounts into the business.
  • Expected Key Results :

  • Achieve set revenue growth.
  • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
  • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets
  • Ensure compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.
  • Educational Qualifications

  • B.Sc Engineering / Computer Science / Marketing / Sales / related disciplines (2.2 / Upper Credit Minimum)
  • Functional Skills :

  • Understanding communications Network, Experience in a Business & Retail sales environments; consistent track record of success in achieving product effectiveness and customer experience targets.
  • Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.

  • Good Microsoft office suite competence, CRM competence, including Visio.
  • Exemplary communication skills both face to face and over the telephone.
  • Ability to communicate effectively at all levels of an organization.
  • Work Experience :

  • At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management.
  • Must demonstrate interpersonal capabilities.
  • Other Requirements :

  • Customer Focused
  • Action Oriented
  • Result Oriented
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality.
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