Monitoring, reporting and analysis of network key performance indicators.
24 / 7 real-time monitoring of network key performance indicators
Identifying network impacting issues that are not visible or recognizable by alarms via KPIs
Flagging of degraded network key performance indicators for resolution
Pre- and post-implementation KPI monitoring, analysis and reporting for planned network technical changes.
Tracking and reporting of KPI for new technical features and equipment deployment
Support resolver teams for network fault resolution through monitoring and reporting of KPI during and after fault resolution
Generation of Daily, weekly, monthly KPI reports for network nodes (BSS, IP, VAS, Core PS / CS and Transmission)
Generation of OPCOM reports and other network reports
Support reconciliation of KPI figures with 9mobile service providers and customers.
Handling periodic and ad hoc reports for Network Operations
Perform other duties as assigned by the Head, NOC & BSS
First Degree or equivalent in Electrical or Computer Engineering or a related discipline
Two (2) years post NYSC work experience
Experience, Skills & Competencies
Network availability and capacitymanagement
Microsoft Office suite
Network Surveillance / monitoring tools(advantage)
Skills : Communication
Passion for Excellence