Customer Service Representative
Phyatex International
Lagos, NG
4d ago
source : Ngcareers Ltd

Job Details

Phyatex International provides consulting, training and recruitment services to organisations. We access the employment needs of our clients and provide solution.

We are recruiting to fill the position below :

  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Job Requirements

    Min Required Experience :

    Min Qualification : Not Specified

    Desired Courses : Not Specified

    Other Requirements : 31st December, 2019.

    31st December, 2019.

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