customer relationship officer
Golden Resources
Ibadan, Oyo, Nigeria
5h ago
source : Fidanto

Customer Relationship Officer br Posted yesterday 10 36 Port 45 Harcourt Rivers Nigeria br 30 views br Customer Relationship Officer Customer Service Jobs for sale in Port 45 Harcourt Rivers Nigeria br Post Ad like this for FREE br Performance and specifications br Ad details br We are an indigenous telecommunications ICT and Power consulting company with a young and dynamic workforce br We deliver services to our clients cutting across both the private and public sectors We require the services of a Customer Relationship Officer to enhance to our Business br Position Customer Relationship Officer br Location PORT HARCOURT br Gender Female br Age range lt 30 br RESPONSIBILITIES br Maintain long 45 term post 45 sales relationships with existing customers across all projects br Pro 45 actively work with customers to ensure they continue to receive on 45 going value from our business br Collaborate with project managers to ensure successful implementations br Focus on relationship management to ensure that the customers serve as positive references br Take full responsibility for managing a growing customer portfolio within the assigned region br Act as the liaison between the customer and other departments within the business such as Business Development implementation services br admin etc br Pro 45 actively call all contact levels to ensure satisfaction and that their experience matches with expectations br Identify and close opportunities for upgrades and growth br Perform above what is expected to provide exceptional support and service to customers br Manage cross 45 functional project teams which could consist of project managers business analysts engineers marketing and support staff br QUALIFICATION AND EXPERIENCE br Minimum of Second class degree or Higher National Diploma from a reputable institution br Prior customer relationship management experience will be an added advantage br COMPETENCIES AND SKILLS br Sociable affable and a people person br Must be proficient in use of the Microsoft office suite word and excel br A high aptitude and comfort level with technical environments br Excellent interpersonal skills br Strong communication skills both in person and in writing br Good money management skills br Excellent presentation skills br Good understanding of the strategic sales process br Ability to multi 45 task br Must be good with numbers br Ability to network is an added advantage br Manage expense reports and payroll br Willing to learn and be a good team player br APPLICATION PROCESS br Interested candidates should forward their up 45 to 45 date CVs to

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