Client Relationship Manager at Edge Business Concept Limited
Edge Business Concept Limited
Lagos, Lagos, ng
3d ago
source : Ecadoo

Responsibilities Developing and executing sales strategy for the organization to boost new business revenue and profitability Manages the Client Engagement Process from bidding to payment Develop new customer relationships to boost sales pipeline and conversion rates Contribute to new products solutions design development and delivery Manage the order to cash cycle including PO Collection Customer Acceptance and Invoicing and Payments Responsible for bidding processes with support from Sales Technical and Finance functions Understand the business its capabilities and product and service offerings and serves as a missionary to take the service benefits and value propositions to target markets and accounts The CRM shall define drive and own the customer satisfaction business requirements towards improving services and its delivery Screens potential business deals by analyzing market strategies deal requirements potential and financials evaluating options resolving internal priorities recommending ldquo go or no go rdquo decisions Expected Outputs Periodic Sales Targets Reports Key Customer Account Management Report Account Lifecycle Tracking Report ndash Project and Finance Prospective Customer Pipelines Customer Satisfaction Feedback ratings Competitor Analysis report Qualifications Bachelors rsquo Degree in Sales Marketing and Engineering 3 years of recent Sales amp Business Development experience business to business sales ideally selling into telecoms OEMs wireless operators amp government Expert level experience building dynamic amp positive customer relationships at senior decision making levels as well as front line influencing levels Should have successfully sold services business solutions within the telecoms industry Must have existing relationships in the telecoms oil and gas industries to leverage the Business

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