Key Account Manager
Tetra Laval Group
Lagos, NG
2d ago

About us

At Tetra Pak we touch millions of people’s lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions.

Guided by our global brand promise, PROTECTS WHAT’S GOOD, we strive to make a difference by protecting food, people and our futures.

To do this we need more than smart technology.

We are looking for world-class engineering and scientific talent.

People like you, who want to work with people like us.


We are looking for a Key Account Manager to be based in Nigeria and reporting to Managing Director.

Main Purpose of the Job

  • Lead one or more than one account strong customer relationship to achieve sustainable growth by identifying and capturing short, medium and long term business opportunities.
  • Drives sales of our full portfolio - PM, CE, AM and TS.
  • Develop and drive execution of strategic and operational market company plan aligned to Tetra Pak and customer business objectives
  • Key Responsibilities

  • Account Mangement : Together with the customer, drive the development and execution of Account plan. Agree on shared objectives and targets with the customer.
  • Relationship Management : Drive improved understanding of the customer and overall business (marketplace, channel, retailer, consumer, competitive environment, strategy, productivity, profitability and the across value chain) .
  • Identify customer needs and drive opportunities in line with Tetra Pak global business strategy, category, portfolio, processing and TS plans.
  • Sales Forecasting : Secure accurate Sales Forecasting for assigned Account.
  • Ensure that Account receivable expectations are met for Account
  • Value Selling : Drive execution of sales targets for packaging solutions and processing. Opportunity Pipeline Management Execution .
  • Coordinate cross functional activities : Ensure that customer issues are resolved in a timely manner, and the resolution is accepted by the customer.
  • Portfolio Deployment : Ensure that the relevant Tetra Pak portfolio is deployed and delivers a strong value proposition.
  • Critical Experience

  • Minimum 2 years of sales experience in Tetra Pak or Externally minimum 3 years of sales experience. Proven performance (KPIs and Positive customer feedback)
  • Strong demonstration of Value Selling
  • Dealing with difficult stakeholders (at customer end)
  • Understanding of other functions TS, SCO, marketing, processing
  • Basic portfolio knowledge
  • Basic knowledge of RCS, Forecasting
  • Adherence to commercial compliance
  • Understanding of local market / customers
  • Copacking knowledge
  • Communication Skills
  • Minimum Education

    Graduation and post graduation on Business Administration, Economics, Marketing or Engineering

    Language skills English advanced intermediate level

    Miscellaneous 1. Manages customer accounts or a combination of accounts in a market company

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