Operations Manager (Hotel)- Abuja
Edge Recruiter Nigeria Ltd.
Abuja, NG
6d ago

Our client is a fast growing company with short-stay apartments and cafe outlets. They currently have an opening for an Operations Manager.

Core Responsibilities

  • Ensuring maximum occupancy in the rooms by supporting the development and execution on marketing efforts
  • Ensuring rooms are maintained to pre set high standards
  • Managing room cleaners and ensuring rooms are cleaned thoroughly each time
  • Ensuring maximum guest satisfaction
  • Managing all the online booking and distribution channels - responding to enquiries, closing lead, managing the central calender to minimise over bookings etc
  • Staying abreast of competition and developments in the marketplace and reporting to management
  • Using the management systems to run the business.
  • Preparing reports for management
  • Developing the brand and the business beyond simply offering rooms, and finding ways to create additional value for guests
  • Discovering and proposing partnerships which will be beneficial to the business and our guests
  • Requirements

  • B.Sc / HND / OND in Business Administration or relevant field.
  • Must have atleast 2-3 years experience in hotel management or with similar role.
  • Must have great leadership skills
  • Excellent communication and interpersonal skills
  • Excellent management , negotiation and planning skills
  • Must have great ability for attention to details
  • Must have the ability to drive business profitability
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