EMEA Advanced Customer Services Pre-Sales Solution Manager
NetSuite Inc.
Lagos, Nigeria, NG, NG
11d ago

Job Description - EMEA Advanced Customer Services Pre-Sales Solution Manager (19000M9G) Preferred Qualifications

The merger of OracleManaged Cloud Services and Oracle Advanced Customer Support opens up aPre-Sales Solution Management opportunity in Lagos.

This an exciting time tojoin a rapidly evolving part of the Oracle Organization, both OMCS and OACS arerecognized as global leaders in IT service delivery and supports a growing listof clients seeking to lower their total cost of ownership and to maximize thevalue they derive from their investment in IT.

From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world. #LifeatOracle

Pre-Sales SolutionManagers play a key role in the attainment of new customers by leading thedevelopment of complex solutions that are both operationally and commerciallysound.

They work closely with customersand Oracle sales and delivery teams. They will drive solutions utilizing amatrixed team of Subject Matter Experts on Applications, Technology, Security,Functional Services and other Solution teams.

They have detailed knowledge of OMCS / OACSservices, Oracle products and services from other lines of business, thirdparty products and services, contracts and cost modeling.

Pre-Sales Solution Managers convincecustomers of the benefits of the solution and its effectiveness in meetingtheir requirements.

The role requiresinteraction with senior customer contacts - CIO, CFO, Operations Managers,Consulting and Legal Firms - and internally with Oracle management at alllevels.

Jill Hulme, Director of Strategic Initiatives Marketing, overcame the impossible and transformed into a triathlete. She applies her fearlessness and determination to #LifeatOracle

Detailed Description and Job Requirements Provides direction and specialist knowledge in applying the technology / application to client business.

Facilitation of customer product / application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction.

Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions.

Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations.

Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical / business skills in area of specialization.

3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database / tools.

Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors.

Demonstrated project management skills. Demonstrated excellent verbal and written communication skills : needs analysis, positioning, business justification, closing techniques.

Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed.

A / BS degree or equivalent, advanced degree highly desirable.As part of Oracle's employment process candidates will be required to successfully complete a pre-

employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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