Partner Excellence Team Lead
Glovo
lagos, NG
1d ago
source : Mrjobsnaija

Glovo's job vacancy, Career and Recruitment

Job title : Partner Excellence Team Lead jobs in Lagos Job Location : Lagos Deadline : July 10, 2022

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  • Job Description

    Your work-life opportunity :

  • Join us as a Partner Operations Analyst and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.
  • Responsibilities

    Be a part of a team where you will :

  • Support the Partners team with all aspects of daily operations
  • Perform analysis to come up with some insights to help identify worst performers and improve the preparation time and cancellations of our Partners
  • Develop, maintain and strengthen relations with Top Partners on the field
  • Coordinate and supervise a team of agents where you will have direct responsibility on their KPIs, results and quality of their performance.
  • Bring important insights from the local operations and cooperate with relevant stakeholder to drive important changes which can make operations more efficient
  • Work alongside and communicate effectively with all other teams involved, such as the Finance and the Content Departments to give our Partners the best support
  • Bring innovation to and assist in the implementation of successful processes and automation opportunities
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
  • You have :

  • Effective English written and communication skills.
  • Problem-solving skills : no problem is too small or too big
  • An empathetic, inclusive and curious attitude
  • Experience managing, coordinating and motivating teams of 3-5 people
  • Computer literate; good knowledge of Google Docs and advanced knowledge in MS Office (Excel)
  • Salesforce and SQL experience is a plus
  • Proactive, organized, and obsessed with detail and accuracy
  • Socially active. Have good relationships in your team and have an ability to empathize with new people you meet
  • Project management / coordination skills. Determined to get things done
  • Comfortable working in a high growth and high-performance start-up with a fast pace
  • We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
  • Experience our Glovo Life benefits

  • Enticing equity plan (if applicable)
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget
  • What you'll find when working at Glovo :
  • Gas : Driven to deliver quality results quickly
  • Good Vibes : Bring positivity and communicate openly
  • Stay Humble : Self-aware and open to learning
  • Care : Uplift people and the planet
  • Glownership : Act as proud owners
  • High Bar : Focus on Top Performance.
  • Media / Advertising / Branding jobs in Nigeria *Media / Advertising / Branding jobs in Lagos *Partner Excellence Team Lead in Lagos
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