Customer Care Representative - Noratu Consulting
Noratu Consulting
Benin City
3d ago
source : BetaJob

Responsibilities

  • Responding promptly to customer inquiries.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Knowing our products inside and out so that you can answer questions.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Provide an exceptional level of support to our social media communities across Facebook, Twitter, Instagram and YouTube by moderating, responding to and escalating messages and feedback in a timely and supportive manner
  • Requirements

  • Minimum Educational Qualification, OND
  • 25 - 28 years.
  • Must be based in Benin City, Edo State
  • Proficient in English (oral and written)
  • 1-2 minimum experience
  • Excellent knowledge of Twitter, Pinterest, Instagram + and other social media best practices.
  • Salary

    N30,000 Monthly plus N5,000 data allowance monthly (to be increased after 6 months’ probation).

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form