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Glovo’s Career and Recruitment Offer
Job title : Account Manager (They / She / He)
Job Location : Lagos
Deadline : June 2, 2021
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Category : Commercial
Your Work-life Opportunity
The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market.
How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins.
As an Account Manager, you will be a key role in the Glovo Partner Operations team. You will be directly responsible to build and maintain good relationships between our partners and our company.
You will be liaising with the most highly regarded brands, stores, and restaurants in your city.
Be a part of a team where you will :
Onboard new partners on our platform by providing them all the necessary tools and information to start working
Optimize Glovo visibility in our partners through marketing actions and our marketing kits
Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
Get feedback from our restaurants and translate it into product improvement
Maintain good relationship between Glovo and our partners
Forecast and track key account metrics
You have :
Customer Service or Business Consultancy
Preferably experience in FMCG, food-hospitality or on-demand delivery industry
Effective English written and communication skills
Determined to get things done : no job is too big or too small
Organized and detail-oriented
Problem solver, data-driven with an analytical approach
Great interpersonal skills
Comfortable working in a high growth and high-performance start-up with a fast pace
Experience our Glovo Life benefits :
Enticing Phantom Shares plan
Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
Culture Days every 2 months!
Flexible working environment
What you’ll find when working at Glovo :
Gas : We work hard with energy and passion for what we do.
Care : We act in the best interest of a sustainable future.
Good vibes : We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble : We embrace mistakes and feedback to learn from them.
Glownership : We roll up our sleeves and get work done no matter our position and level.