Customer Service Representative at Tetra Pak Nigeria
Tetra Pak
Lagos, Lagos, ng
6d ago
source : Ecadoo

Secure OFPM execution Secures supply chain PM AM order fulfillment Order management design administration invoicing claim administration logistics Synergy with internal functions planning logistics additional material marketing technical service to secure smooth order handling nbsp always lead to increase productivity Perform Sales forecast End User role Drive continuous improvement Participate in WCM teams to identify process and tools productivity opportunities office supply chain pillars Seek for process and system automation opportunities Increased overall productivity in front office processes Focused KPI acute s Qualifications BsC Degree in Logistics Supply Chain Social Science 3 years of experience as a Customer Service Representative Requires the ability to quickly gain a full understanding of customer operational needs Requires strong business communication skills at all levels and disciplines both written and oral Requires a high degree of accuracy in collating checking and analysing data and information Requires proficiency in MS office skills with a working knowledge of relevant business systems e g SAP R3 Able to maintain an eye for detail in a pressurised working environment whilst maintaining consistency and courtesy Able to manage multiple tasks while demonstrating time management prioritisation skills Able to understand and work within defined processes Able to effectively negotiate solutions to sales and operational planning issues Able to work in a matrix organisation aligned to account teams and specialist functions Able to demonstrate a flexible working attitude Able to work effectively in a team environment

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