Sales Associate - SMARTBOX
SMARTBOX
Lagos
4h ago
source : BetaJob

Job Description

The duties you are expected to perform are :

  • You are expected to assist in providing Customer Service to all customers such as greeting and interacting with customers in a friendly manner.
  • Respond to customer's questions and assist them in making decisions.
  • Deal with customer's complaints and escalate issues when necessary.
  • Follow through on promises made to customers.
  • Practice professional telephone courtesy and take messages appropriately and when needed.
  • Actively participate in the selling process as an individual or as a team and enter related data and records.
  • Consistently implement all selling techniques and add-ons.
  • Understanding the customer lifestyle information and use it in the sales process.
  • Learn about products and follow all procedures outlined.
  • Adhere to all company policies.
  • Maintain a positive and professional relationship with co-workers.
  • Bring all concerns and requests to management.
  • Participate in all team meetings.
  • Report all incidents, and disputes that may occur to management.
  • Respond to constructive feedback.
  • Ensure you come to work on time and maintain a professional well-groomed appearance and maintain good hygiene.
  • Candidate Requirements

  • Minimum, HND / BSc in Business Admin, Marketing or any other related field.
  • Excellent communication & Problem-Solving Skills.
  • A minimum of 2-3 years of proven experience in Sales & Marketing
  • Be Computer Literate.
  • Must be a Fast Learner.
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