VAS Client Service Manager
Perecel Services
Ikeja GRA, Lagos, Nigeria
4d ago
source : Fuzu

Requirements

  • Candidates should possess a Bachelor's Degree qualification.
  • Candidate should possess a minimum of 3 years experience
  • Suitable candidate MUST have VAS experience.
  • Responsibilities

  • Developing and enriching customer service experience.
  • Driving profitable sales, brand growth and loyalty for a number of business areas.
  • Analyzing and supporting both category and cluster marketing plans to align with brand strategy and achieve annual operating plan goals.
  • Developing accountability structure for stakeholders.
  • Developing and executing marketing plans in line with client’s briefs and projects
  • Creating and enhancing agency and partner relationships.
  • Leveraging customer insight data to clients refine brand management.
  • Identifying brand-building areas for company.
  • Developing and implementing media planning, buying, and innovation strategies.
  • Coordinating and managing content management and information sharing among departments, client and divisions.
  • Developing and managing digital marketing campaigns
  • Overseeing the social media strategy for the company and assigned brands.
  • Managing online brand and product campaigns to raise / increase brand awareness
  • Responsibility for planning and budgetary control of all digital / SMS marketing
  • Evaluating customer research, market conditions and competitor data for assigned brand and the company
  • Reviewing new technologies and keeping the company at the forefront of developments in digital and mobile marketing
  • Developing strategic partnership plans for Company, overseeing execution and measuring results
  • Building capability of the organization by identifying trends and data-driven resources to help develop new strategic initiatives
  • Developing, analyzing, and communicating ongoing performance tracking tied to key objectives, in order to identify opportunities and future growth initiatives
  • Developing paid marketing solutions to build Grist audience, especially among email and social verticals.
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