Customer Support Specialist
Bolt
lagos, NG
15h ago
source : Mrjobsnaija

Bolt's job vacancy, Career and Recruitment

Job title : Customer Support Specialist jobs in Lagos Job Location : Lagos Deadline : January 24, 2022

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  • Department : Customer Support

    Job Description

  • We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.
  • Responsibilities

    Your daily adventures will include :

  • Represent Bolt in any English spoken market
  • Support all Bolt's users and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
  • Be a key player in building a support team in a challenging growth environment.
  • We are looking for :

  • Interested candidates should possess relevant qualifications and work experience.
  • Understand what outstanding customer support looks like and be ready to go the extra mile
  • Be ready to always put customers first, be passionate about helping others
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
  • Be a hustler, not stopping after 20 obstacles a day
  • Have excellent spoken and written English skills, any other language is a plus
  • Be passionate about new technologies and ride-sharing.
  • Why you Ûªll love it here :

  • Your daily duties will have a meaningful impact on millions of people all over the world.
  • You Ûªll be surrounded by the most friendly, supportive colleagues you can imagine.
  • As we grow, so will you! Bolt Ûªs fast-paced, challenging environment offers you great opportunities for professional development.
  • You Ûªll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we Ûªre all up to speed and moving forward as one.
  • Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more.
  • Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Customer Support Specialist in Lagos
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