Bolt's job vacancy, Career and Recruitment
Job title : Customer Support Specialist jobs in Lagos Job Location : Lagos Deadline : January 24, 2022
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Department : Customer Support
We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.
Your daily adventures will include :
Represent Bolt in any English spoken market
Support all Bolt's users and help them get the most out of our apps
Create loyal fans by showing them we really care
Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
Be a key player in building a support team in a challenging growth environment.
We are looking for :
Interested candidates should possess relevant qualifications and work experience.
Understand what outstanding customer support looks like and be ready to go the extra mile
Be ready to always put customers first, be passionate about helping others
Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
Be a hustler, not stopping after 20 obstacles a day
Have excellent spoken and written English skills, any other language is a plus
Be passionate about new technologies and ride-sharing.
Why you Ûªll love it here :
Your daily duties will have a meaningful impact on millions of people all over the world.
You Ûªll be surrounded by the most friendly, supportive colleagues you can imagine.
As we grow, so will you! Bolt Ûªs fast-paced, challenging environment offers you great opportunities for professional development.
You Ûªll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we Ûªre all up to speed and moving forward as one.
Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more.
Customer Service jobs in Nigeria *Customer Service jobs in Lagos *Customer Support Specialist in Lagos