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The Sun King Shop Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity
You might be a strong candidate if you :
Has a Bachelors’ Degree or Diploma from a recognized institution in any
related field.
Has 2 years’ hands on experience in a service center
Has effective communication and interpersonal skills
Has broad knowledge and understanding of the Sun King products
Is able to demonstrate high levels of integrity with a proactive and
positive attitude.
Has strong customer focus
Is a team player with high levels of flexibility
Has proven report-writing experience
Possess strong analytical and problem-solving skills
Is computer literate with working proficiency in MS Excel and MS Word
data-react-class "external / careersPage / RenderPlyrVideo">
Has a Bachelors’ Degree or Diploma from a recognized institution in any
related field.
Has 2 years’ hands on experience in a service center
Has effective communication and interpersonal skills
Has broad knowledge and understanding of the Sun King products
Is able to demonstrate high levels of integrity with a proactive and
positive attitude.
Has strong customer focus
Is a team player with high levels of flexibility
Has proven report-writing experience
Possess strong analytical and problem-solving skills
Is computer literate with working proficiency in MS Excel and MS Word
data-react-class "external / careersPage / RenderPlyrVideo">
1. Inventory management
Receive stock and keep track of inventory from warehouse
Manage and issue out stock as per FIFO standards
Dispatch stocks as per requirement
Maintain and update stock cards
Keep and share off-the -shelf sales details
Maintain an updated Goods Received and Goods Issued log online
Perform daily cycle counts on stock
Receive faulty stock from the field and consolidate for disposal
Conduct monthly stock take
Manage all spare parts inventory and re-orders
2. Reports
Prepare daily on hand stock report and share with team
Report on daily issued out stock for replacement and or replenishment
3. Repairs
Repairs and Spare Parts management
Take custody / responsibility of the repair tools and tool kits
Perform basic check on the faulty units before replacement
Conduct basic repair on the in warranty returns
4. Store management
Ensure the center is well maintained tidy and that the shop floor
arrangement is per SKU
Ensure neatness on the repair work bench in line
Observation of safety procedures to avert hazards at the work bench
Welcome walk-in customers and provide assistance as necessary
Receive faulty components, identify the technical issue and verify
warranty eligibility through several technical checks
Support Energy Officers and coordinate with Call Center in resolving
customer queries
