Operations Manager

GLOVO

Abuja

4d ago

source : NigeriaJob.com

Position : Operations Manager

About Glovo

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city.

We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact.

It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

In your application, please feel free to note which pronouns you use (For example : she / her / hers, he / him / his, they / them / theirs, etc).

Your Work-life Opportunity

As an Operations Manager, you will be responsible for ensuring operational excellence in the Abuja in Nigeria. You will lead the team and help them building a top-notch supply structure, owning the operational KPIs of your cities, engaging with and retaining couriers (or glovers, as we like to call them), and coordinating projects across these geographic areas.

Your main responsibility is to make sure the long-term sustainability of the fleet, its satisfaction, as well as its daily performance.

Be a Part Of a Team Where You Will

Improve the regional operations by ensuring our ambitious targets

Lead the Supply Operations team in your city

Hire, train and mentor the team members

Standardize processes across the different geographies under your scope

Build tools to speed up Local teams’ autonomy

Commit to contributing to Glovo’s growth, getting the job done

Work with local providers and legal teams, to ensure the best in class operations in the region

Bring the operations team to the next level!

Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

Required profile for job ad : Operations Manager

You Have

5+ years total professional experience, preferably in ops / strategy consulting or in an operations / logistic company, 2+ years in a managerial role

The skills to manage the big picture and the smallest details. You re always on top of your deadlines and you demonstrate to be an organization freak!

Track record of success delivering and implementing new solutions / processes / standardization

Experience in KPIs tracking and creation and optimization expertise

Problem solver, data-driven decision-making with an analytical approach

A Bachelor's degree in Engineering, Business, Economics are a plus

SQL knowledge and proficiency in Excel are a plus

Ability to manage small work teams and lead changes

Excellent communication skills

Fluency in English

An empathetic, inclusive and curious attitude

We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience Our Glovo Life Benefits

Enticing equity plan (if applicable)

Top-notch private health insurance

Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!

Flexible time off (take the time you need) and hybrid working model (own your time)

External learning budget

What You’ll Find When Working At Glovo

Gas : Driven to deliver quality results quickly

Good Vibes : Bring positivity and communicate openly

Stay Humble : Self-aware and open to learning

Care : Uplift people and the planet

Glownership : Act as proud owners

High Bar : Focus on Top Performance

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Job criteria for job ad : Operations Manager

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