Fenix Team Lead- Onitsha, Anambra
Company : Fenix International Inc.
Position : Full-time
Compensation : Competitive Pay
Fenix International is a next-generation energy and technology company. Our mission is to improve the
quality of life of our customers through inclusive energy and financial services. Our flagship product,
Fenix Power, is a modular, lease-to-own solar home system financed through affordable installments from
just $0.11 per day. We use real-time transaction data to create a next-generation credit score to finance
power upgrades and other life-changing loans, unlocking modern financial services for our customers. To
date, Fenix has sold over 500,000 Solar Home Systems in Uganda, Zambia, Cote d'Ivoire, Benin, Nigeria
and Mozambique, bringing clean, reliable power for lights, phones, radios, TV and much more to over
In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader
in the move to renewable, decentralised and digital energy. This has allowed Fenix to make significant
commercial investments to accelerate the path to our mission, via new markets and innovative products.
Together, Fenix and ENGIE are making universal access to modern energy a reality.
1. Sales Target Achievement within assigned Clusters
Drive market initiatives to achieve and increase quality customer base in the assigned clusters
Carry out weekly market activation in the territory to generate leads and eventual conversion to sales.
Drive all product mix sales through the right product targeting to the right segment of the prospects / customers.
Carry out product presentations and exhibitions within assigned clusters
Constantly identify opportunities for driving activation and other sales within clusters.
Draw up weekly / Monthly route plans for the FPCs
Track daily / weekly / monthly sales target Vs actual with the FPCs
Scout for viable locations for POS Expansion and management
2. Achieve Excellent PH
Drive sales process compliance within clusters
Carry out daily / weekly customer visitations to resolve or escalate pending issues with customer systems
Drive the right customer behavior on payments by ensuring customers are directed to the nearest POS / SC for payments
Ensure the right product is sold to the right customers
Participate in Field clinic activities
Monitor and Share weekly overdue customer lists with the RPCs
Continuous training and coaching of RPCs on God / Bad portfolios, catch up etc.
3. Recruitment, Training and Team management
Regularly recruit new Fenix Power Champions (FPC) within territory
Weekly performance monitoring of RPCs and initiating corrective actions where required
Hold regular meeting with the RPCs
Regularly train and re-train team leads on sales process, Sales pitch, products, Customer Service etc.
Ensure RPCs understanding of commission structures (Colours) and journey with Fenix
Design reward and recognition schemes for high performing RPCs
Participate in customer service forums, field clinics, weekly meetings with SCAs
Drive One Team goal within clusters via team building activities
4. After Sales Support
Regularly visit overdue customers to ascertain their challenges and resolve
Escalate lingering issues to the SMs
Daily / weekly checks on quality of installations by RPCs Deploy and track swap stocks and children in the territory
Reposes Fenix kits from fringe customers
Send weekly / monthly reports on sales activities within territory using approved template
Provide feedbacks on MICA within territory
Attend meetings with SMs
Required Skills and Experience
â BSc. Degree or Equivalent
â 2 or more years working in a role within a progressive sales and / or financial services
environment with strong, quantifiable results
â Experience or passion for working in developing markets