Front Desk Officer - OppeinAbuja
OppeinAbuja
Abuja
7h ago
source : BetaJob

Overview

  • We are searching for a driven Front Desk officer to work hard to aid the company to achieve our targets.
  • To achieve these objectives, the Front Desk officer will be required to warmly welcome visitors and clients to the showroom, answer phone calls receptively, and manage our social media accounts.
  • Responsibilities

  • Welcome visitors and clients.
  • Answer phone calls.
  • Receive and Respond to correspondence.
  • Schedule meetings.
  • Accurately recording minutes from meetings.
  • Greeting visitors and deciding if they should be able to meet with executives.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Managing company‚Äôs social media accounts
  • Providing feedback on the efficiency of the customer service process.
  • Requirements

  • 0-3 years experience
  • Minimum of an OND
  • A degree in any course is highly advantageous.
  • Prior experience as a front desk officer, ideally at a similar company.
  • Ability to create and manage spaces that are engaging and welcoming.
  • High interpersonal skills.
  • Tech-savvy and able to manage social media pages
  • Outstanding teamwork, communication, and customer service abilities.
  • Excellent written skills.
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