Location : Ikorodu, Lagos
Employment Type : Full-time
Department : Operations
Reports to : Property Supervisor
Roles / Responsibilities
Management of Rent Collection :
Assist with rent collection to be effective as possible across all tenancies
Agree and achieve targets for rent collection
Ensure consistency of rent and non-rent charges such as service charges.
Management of Vacant Properties :
Ensure all voids and vacancies are kept to a minimum
Work closely with other property agents, where necessary, to ensure timely allocation of tenants to properties.
Management of Maintenance :
Ensure that the quality of the property portfolio (residential, office and retail) is maintained to a sufficient level
Ensure that robust systems are in place to track and record all maintenance works and to adequately report same
Take ownership on the development of property management, and maintenance budgets or plans.
Tenant Satisfaction & Property Management :
Ensure there is a transparent method for tracking customer and tenant satisfaction levels
Ensure that customer and tenant satisfaction levels are set at an agreed high standard and are met or exceeded
Assist with the development of property management arrangements
Follow best practice arrangements for ongoing maintenance and property management.
Provide a weekly report end covering all areas of responsibility
Ensure information regarding rents, vacancy and maintenance is recorded correctly in a timely manner
Achieve KPI’s set in relation to property operations.
Work within the framework of the overall objectives of First Court Property
Positively promote First Court Property in activities and conduct
Comply in full and adhere to all First Court Property policies including confidentiality.
Requirements / Qualifications
Must hold an SSCE / OND certificate
Must reside in Ikorodu or its environs
Excellent written and oral communication & presentation skills.
Practical experience and understanding of property management and the part First Court Property plays in this area.
Proven leadership capability, drive and ambition with ability to take the initiative
Ability to network and to foster positive relationships both in the wider community and in the sector
Must possess sufficient skill in strategic planning and project management.
1-2 years Experience.