Operation Officer
FirstCourt Property Limited
Lagos
5d ago
source : BetaJob

Job Details

Location : Ikorodu, Lagos

Employment Type : Full-time

Department : Operations

Reports to : Property Supervisor

Roles / Responsibilities

Management of Rent Collection :

  • Assist with rent collection to be effective as possible across all tenancies
  • Agree and achieve targets for rent collection
  • Ensure consistency of rent and non-rent charges such as service charges.
  • Management of Vacant Properties :

  • Ensure all voids and vacancies are kept to a minimum
  • Work closely with other property agents, where necessary, to ensure timely allocation of tenants to properties.
  • Management of Maintenance :

  • Ensure that the quality of the property portfolio (residential, office and retail) is maintained to a sufficient level
  • Ensure that robust systems are in place to track and record all maintenance works and to adequately report same
  • Take ownership on the development of property management, and maintenance budgets or plans.
  • Tenant Satisfaction & Property Management :

  • Ensure there is a transparent method for tracking customer and tenant satisfaction levels
  • Ensure that customer and tenant satisfaction levels are set at an agreed high standard and are met or exceeded
  • Assist with the development of property management arrangements
  • Follow best practice arrangements for ongoing maintenance and property management.
  • Reporting :

  • Provide a weekly report end covering all areas of responsibility
  • Ensure information regarding rents, vacancy and maintenance is recorded correctly in a timely manner
  • Achieve KPI’s set in relation to property operations.
  • Other :

  • Work within the framework of the overall objectives of First Court Property
  • Positively promote First Court Property in activities and conduct
  • Comply in full and adhere to all First Court Property policies including confidentiality.
  • Requirements / Qualifications

  • Must hold an SSCE / OND certificate
  • Must reside in Ikorodu or its environs
  • Excellent written and oral communication & presentation skills.
  • Practical experience and understanding of property management and the part First Court Property plays in this area.
  • Proven leadership capability, drive and ambition with ability to take the initiative
  • Ability to network and to foster positive relationships both in the wider community and in the sector
  • Must possess sufficient skill in strategic planning and project management.
  • 1-2 years Experience.
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