Technical Product Specialist (Abuja)
Edge Recruiter Nigeria Ltd.
Abuja, NG
1d ago

Our client is a customer centric and forward thinking organisation with over 30 years of operation across Nigeria. They currently have an opening for a Technical & Product Specialist - Abuja.

As part of our client's growth needs, therefore, we are recruiting to fill the position for a Technical & Product Specialist.

Job Summary

  • The Technical Support Specialist will be responsible for managing and supporting across web, and digital communities to enable the best user / customer experience.
  • This person will be responsible for creating a new digital store via web & social in order to optimize brand visibility and product awareness, leveraging SEO.
  • This person will work closely with members of the Sales team to anticipate, resolve, and excite our online community and customers via channels like website, social media, email marketing.
  • Key Responsibilities

  • Supervise website and ensure efficient e-merchandising : maintain the site daily, challenge product assortment (vend-to-woo commerce synchronization), product photography,Catalog structure, and navigation, and optimize the user experience to maximize conversion and usage as well as ensure outstanding quality of the content.
  • Track key business indicators and ensure regular reporting and feedback with high value-added analysis (shop, search, funnel performance.
  • and provide business-oriented insights to the relevant team (marketing, commercial, graphics).
  • Be Creative and keep up to date with new e-commerce ideas and innovations to try.
  • Monitor and evaluate digital product performance to ensure constant iteration and improvements
  • Support revenue growth through relevant product recommendations, cross-sell or up sell.
  • Requirements

  • Minimum of 3 years in managing the entire life cycle of successful digital products
  • Technical background with understanding and / or hands-on experience in software development and web technologies.
  • Proven ability to excel in a high-growth and fast-paced environment.
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