Operations Specialist
Bolt Nigeria
Lagos, Nigeria, Nigeria
2h ago
source : Fuzu

Job Summary

  • We are looking for an analytical and solutions-driven Operations Specialist to manage supply in our Nigeria ride-hailing operations.
  • You will be working closely with the Operations Manager(s) and Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.
  • Responsibilities

    Your daily adventures will include :

  • Lead in driver community management, communications and activities - being honest, transparent and engaging with drivers is our priority
  • Collaborating with local operations and other local / HQ teams to collect and action on feedback gathered from the driver community
  • Hands-on supply management in Nigeria - working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
  • Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
  • Develop and execute strategies / initiatives to increase positive engagement with the driver community
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