Protection and Community Outreach, Deputy Project Manager
Premiere Urgence Internationale (PUI)
Borno
7h ago
source : myJobmag
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    Premiere Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization.

    Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs.

    Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency.

    PUI is implementing humanitarian activities in Nigeria since April 2016, supporting population with food security, nutrition and health project in Maiduguri and Borno State.

    PUI is now looking for its Protection and Community Outreach team in Monguno.

    Location : Monguno, Borno

    General Objective

    Under the direct supervision of the Protection and Community outreach Project manager, the DPM shall ensure the overall support of the project’s implementation and assist the PCO PM in planning, organizing, implementing and monitoring project activities.

    S / he will be responsible for developing the Protection and community outreach strategy, while managing, building the capacities and providing constant support to a large team of PCO officers and supervisors.

    The DPM will also play a key role in establishing a strong coordination with the various stakeholders involved in Monguno, while ensuring protection is mainstreamed in all PUI sectorial programs.

    Responsibilities And Tasks

    Activities Implementation :

    Lead the scale up plan for developing the protection and community outreach strategy, tools and methodologiesSupport the PCO team in developing, implementing and monitoring project activities in the areas assigned in the project intervention framework, in compliance with goals defined in the project proposal, and ensure that activities are met in a timely mannerProvide technical guidance and support to PCO Supervisors in developing strong and effective internal and referral pathways and supervise the organization and follow-

    up of referrals (including protection cases, malnutrition cases and cases with urgent needs)Strongly support the implementation of the integrated approach between PCO, food security, nutrition and health in Bolori II ward of MMCEnsure that the protection outreach components are consistent and in link with the needs of the population of concern and that they are provided with the necessary information regarding the services available in the target area.

    Develop or adapt specific and appropriate IEC materials and other messaging and awareness-raising activitiesDevelop training materials and provide capacity-

    building to the PCO team, other PUI teams, partners and other stakeholdersEnsure compliance of all activities with international and national laws, conventions and policies as well as with international humanitarian principles and guidelinesEnsure that all persons of concern are treated with dignity and respect, in accordance with humanitarian principles and human rights standards.

    Ensure protection principles are mainstreamed in all PUI sectoral programsFollow up the performance indicators defined, report on progress to the PCO PM, indicate difficulties encountered in project implementation and propose improvementsSupport the PCO Project Manager in strategy development, including through supporting the development of high quality proposals and associated budgetsMonitor and evaluate Protection and Community Outreach projects ensuring quality of services and protection mainstreamingIn the event of serious delays in project implementation, s / he immediately informs PCO PM and proposes solutions to remedy the situationEstablish and maintain effective internal and external coordination mechanisms and ensure proper implementationBuild and maintain relationships with external partners, community leaders (especially Bulamas), community committees and other stakeholdersRepresent PUI before local actors and partners when required and at anytime and anywhere when s / he is in dutyIn agreement with the PCO PM, attend coordination meetings and participate activelyIn the event of visits from Donors, participate actively in the preparation and the smooth organization of the visitCooperate with MEAL Department to conduct any MEAL related activities (such as surveys, field feedbacks, and lessons learnt exercise among others)

    Team Management :

    Supervise PCO Supervisors and Officers and ensure the timely implementation of their activitiesEnsure capacity-building of the team through trainings and technical guidance (organizational and technical support, methodology, training sessions on specific topics related to protection)Coordinate the work of PCO Supervisors and Officers : work plans, progress toward targets, and frequency of submitting collected data.

    Uphold PUI code of conduct and internal regulations and ensure that they are known and respected by each team memberParticipate actively in the hiring process (candidates interviewing, testing, etc.

    Ensure that PCO team members and outreach workers have the necessary information on the referral system and provided services and properly understand the activities to be implemented in the framework of the projectEnsure that PCO team properly handles confidential information and that information collected by both officers and community outreach workers is reported and properly uploaded to the databaseEnsure coordination with PUI Staff and stakeholders concerning community intervention activities.

    Support PCO Supervisors & Officers in improving their performance.Support PCO Supervisors & Officers in day-to-day problem solving according to agreed procedures and prioritiesRegularly appraise the performance of PCO Supervisors and OfficersRoutine field visits to monitor PCO Officers & Community Workers activities.

    Continuously collect feedback from PCO team and ensure the communication to the Project Manager.

    Logistic & Administration :

    Define the needs in materials and tools required to conduct trainings and outreach activities.Organize and coordinate training sessions : venue, attendees, and support materialsProvide the PCO PM on a monthly basis with information necessary for the development of cash flow estimates specific to PCO programIn coordination with the PCO PM, assist in other logistical components of the PCO program

    Reporting & Data Collection :

    Ensure proper completion and filling of all documentation (soft and hard as required) and ensure data protection protocols, confidentiality and do no harm principles are respected while reporting protection casesEnsure the proper collection, analysis and reporting of information by PCO teamReview the number of assessed individuals, identified protection cases, referred cases and closed casesAnalyze data provided by PCO team and propose solutions based on available resourcesReport on PCO Officers & Supervisors development and performance.

    Document and report training sessions and feedback from participants.Responsible of compile and report to the direct superior data on a weekly, monthly, quarter and annual basis or upon requestProvide inputs for donor reports and proposalsThe tasks and responsibilities defined in this job description are non-

    exhaustive and can evolve depending on the project’s needs.

    Priorities of the Department :

    Set up the community outreach network in the assigned catchment area supported by puiEnsure a continuous grasp on the population needs and vulnerabilities and strengthen pui reactivity responding to emerging humanitarian needsReinforce pui integrated approach through the set-

    up of robust internal referral pathways (with nutrition, health, food security and accountability teams)Provide an appropriate support to identified malnutrition cases, protection cases and cases with urgent needs through internal and external referral pathways

    Education degree :

    University level (preferably MD) in Social Science / Development Studies / Political Science or related field or certificate of secondary education with at least 3 years relevant experience in the fieldQualification in protection field an asset

    Work experience :

    Proven experience working in NGOs.

    Language skills :

    Good command in English (speaking, reading & writing)Fluent in local languages - Hausa and Kanuri

    Knowledge and Skills :

    Good knowledge of community outreach, community mobilization, protection and referral mechanismsGood knowledge of international legal instruments related to protection (IHL / IHRL), IDP guiding principles, SPHERE standards, protection mainstreamingExcellent experience in conducting trainings, awareness sessions and surveys / assessmentsExcellent experience in managing and mentoring teamsExcellent communication (especially in public) and diplomacy skills to manage relationship in potentially tense situationLiteracy in reporting

    Computer skills :

    Excellent knowledge of the MS office software including Word, Excel, Outlook, Powerpoint

    Other :

    Commitment to the NGO values and principles

    Interests :

    Working in humanitarian relief, interest for social issues

    Transversals skills :

    Strong motivation to help people in needSelf-motivated, flexible and adaptable to the needs of the team and organizationGreat moral and ethical senseConflict resolution and diplomacy skillsAbility to adapt or change priorities according to the changing situation within a mission or the organization itselfStrong understanding of the political situation in the areaAbility to analyze and suggest improvements of the activitiesWell organized, hard worker and rigorousAble to manage stress and pressureReliabilityNeutralityKnowledge or previous experience in Health and / or Nutrition is an asset.

    Location : Monguno, Borno State

    General Objective

    Under the direct supervision of the Protection and Community Outreach (PCO) Deputy Project Manager, the PCO Supervisor is responsible for the set-

    up and activities development of the PCO officers and Community Outreach Workers in Monguno.S / he will assist them in the development and implementation of protection and community outreach activities in compliance with work plans, donor regulations and PUI policies.

    S / he will provide the team with trainings and technical guidance, while closely monitoring activities. S / he will ensure that protection principles are mainstreamed in all sectoral programs of PUI.

    S / he will play a key role in establishing / strengthening effective linkages between PUI, partners and other stakeholders involved in the area of intervention as well as in setting up effective internal and external referral pathways.

    Responsabilities And Tasks

    Activities Implementation :

    Lead the scale up plan for setting up the community outreach network in the areas assigned in the project intervention framework.

    Design and lead the implementation of protection and community outreach activities (including but not limited to key messages dissemination, awareness-

    raising initiatives, households surveys, protection case identification, referrals and follow-up)Develop strong and effective referral pathways, ensure a strong communication and coordination with PUI health, nutrition and food security teams and liaise with other humanitarian agencies for external referrals (, MHPSS, CFS )Lead the implementation process of the tracking system for internal and external referralsProvide capacity-

    building to the PCO team, other PUI teams and partnersSupport PCO Officers in analyzing protection threats and ensure proper referrals (including protection cases, malnutrition cases and cases with urgent needs)Ensure protection principles are mainstreamed in all PUI sectoral programs and regularly engage in protection monitoring and reporting at field levelBuild and maintain relationships with external partners, community leaders (especially Bulamas), community committees and other stakeholdersClosely monitor and report on displacements, new arrivals and emerging needsResponsible of the all protection and community outreach interventions and activities defined, s / he follows up on the master work plan together with the Deputy PCO Project Manager.

    Report immediately any difficulty or delay faced in the implementation of activities to the direct manager.Cooperate with MEAL Department to conduct any MEAL related activities (such as surveys, field feedbacks, and lessons learnt exercise among others)Uphold PUI code of conduct, and ensure that all persons of concern are treated with dignity and respect, in accordance with humanitarian principles and human rights standards.

    Represent PUI at anytime and anywhere when s / he is in duty

    Team Management :

    Supervise PCO Officers and ensure the timely implementation of their activitiesEnsure capacity-building of the team through trainings and technical guidance (protection principles, protection mainstreaming, CP, GBV )Coordinate the work of PCO Officers : work plans, progress toward targets, and frequency of submitting collected data.

    Ensure that PCO Officers & Community Workers have the necessary information on the referral system and provided services and properly understand the activities to be implemented in the framework of the projectEnsure that PCO team properly handles confidential information and that information collected by both officers and community outreach workers is reported and properly uploaded to the databaseEnsure coordination with PUI Staff and stakeholders concerning community intervention activities.

    Support PCO Officers & Community Workers in improving their performance.Regularly appraise the performance of PCO OfficersRoutine field visits to monitor PCO Officers & Community Workers activities.

    Continuously collect feedback from PCO Officers and ensure the communication to the Deputy Project Manager.

    Logistic & Administration :

    Define the needs in materials and tools required to conduct trainings and outreach activities.Organize and coordinate training sessions : venue, attendees, and support materials.

    Reporting & Data Collection :

    Collect, analyze and store in a database information on identified protection cases from PCO Officers and report through proper documentation and referral system with regular follow-

    upEnsure proper completion and filling of all documentation (soft and hard as required) and ensure data protection protocols, confidentiality and do no harm principles are respected while reporting protection casesReview the number of assessed individuals from both PCO officers & Community Workers to see the progress towards assigned target.

    Analyze data provided by PCO officers & Community Workers and propose solutions based on available resources.Document and report training sessions and feedback from participants.

    Responsible of compile and report to the direct superior data on a weekly, monthly, quarter and annual basis or upon request.

    Report on PCO Officers development and performance.The tasks and responsibilities defined in this job description are non-

    exhaustive and can evolve depending on the project’s needs

    Priorities of the Department :

    Set up the community outreach network in the assigned catchment area supported by puiEnsure a continuous grasp on the population needs and vulnerabilities and strengthen pui reactivity responding to emerging humanitarian needsReinforce PUI integrated approach through the set-

    up of robust internal referral pathways (with nutrition, health, food security and accountability teams)Provide an appropriate support to identified malnutrition cases, protection cases and cases with urgent needs through internal and external referral pathways

    Language Skills :

    Good command in English (speaking, reading & writing)Fluent in local languages Hausa and Kanuri

    Education degree :

    University level in Social Science / Development Studies / Political Science or related field or certificate of secondary education with at least 2 years relevant experience in the fieldQualification in protection field an asset

    Work Experience :

    Proven experience working in NGOs.

    Knowledge and Skills :

    Good knowledge of community outreach, community mobilization, protection and referral mechanismsGood knowledge of international legal instruments related to protection (IHL / IHRL), IDP guiding principles, SPHERE standards, protection mainstreamingExcellent experience in conducting trainings, awareness sessions and surveys / assessmentsExcellent experience in managing and mentoring teamsExcellent communication (especially in public) and diplomacy skills to manage relationship in potentially tense situationLiteracy in reporting

    Computer Skills :

    Excellent knowledge of the MS office software including Word, Excel, Outlook, Powerpoint

    Other :

    Commitment to the NGO values and principles

    Interests :

    Working in humanitarian relief, interest for social issues

    Transversals Skills :

    Strong motivation to help people in needSelf-motivated, flexible and adaptable to the needs of the team and organizationGreat moral and ethical senseConflict resolution and diplomacy skillsAbility to adapt or change priorities according to the changing situation within a mission or the organization itselfStrong understanding of the political situation in the areaAbility to analyze and suggest improvements of the activitiesWell organized, hard worker and rigorousAble to manage stress and pressureReliabilityNeutralityKnowledge or previous experience in Health and / or Nutrition is an asset

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