Our client is a well respected broadband internet and broadband service company. They are admired for their Customer experience, Professionalism, Reliability, Flexibility, Responsiveness, Innovative products and services and Exemplary corporate citizenship.
They currently have an opening for a HR Generalist .
Delivering effective support to thehead of HR and the wider business, ensuring operational excellence across allaspects of the HR function
Assisting in talent acquisition andrecruitment processes
Administering compensation andbenefit plans
Conducting employee on boarding andhelp plan training & development
Provide support to employees invarious HR related functions such as leave management, compensation etc. andresolve issues and problems
Promoting HR programs to create anefficient and conflict-free workplace
Assisting in the development andimplementation of human resource policies
Undertake tasks in performancemanagement · Gather and analyse data with usefulHR metrics
Implementing learning and developmentactivities by coordinating training sessions, managing attendance and gatheringand evaluating employee feedback
Maintaining up-to-date, accessibleand accurate HR records.
KEYPERFORMANCE INDICATORS (KPIs)
Average time to update employee records
Master data accuracy(Employees)
Time to fill vacant positions
Percentage of employees receivingregular performance reviews
Percentage of employees trained in agiven period
Percentage of processes automated / systemised
Employee Satisfaction Index
Net Promoter Score
Percentage of vacation daysused
Cycle time to process payroll
Have an understanding of generalhuman resources policies and procedures
Possess good knowledge ofemployment / labor laws
Can work comfortably with MicrosoftOffice; HRIS systems (e.g. PeopleSoft)
Show a customer-focused attitude,with high level of professionalism and discretion
Have excellent communication, peopleskills and aptitude in problem-solving
Are able to work in a team with a resultdriven approach
Can communicate clearly, write welland speak eloquently.
Possess an extraordinary mind andlove to use it.