Relationship Manager& Premier Banking
Workforce Group
Port Harcourt, Lagos, Nigeria
1d ago

JOB DECRIPTION Job Title : Relationship Manager, Premier Banking JOB PURPOSE To deliver high quality service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.

To deliver on agreed individual targets for deposit growth, revenue, PBT, product sales and new client growth targets.Work with EDC to provide wealth management services to customers.

This position is responsible for driving the Premier Banking Business downstream and reaching out to Premier Customers.KEY RESPONSIBILITIES Business and Financial performance Proactively develop client relationship, anticipate and provide solutions to client needs and give high priority to client satisfaction, with responsibility for meeting or exceeding agreed performance targets and objectives.

Ensure that client instructions are duly affected by applying all standard checks and controls in coordination with other departments.

Achieve a satisfactory level of knowledge of Premier Banking products and services by keeping up to date with related developments.

Strong understanding of economics and financial markets, focusing on the fixed income and equity space.Customer Excellence Handle client queries of day to day nature and assist in resolving client’s problems within the team Leadership and people management Track and provide weekly reports on Portfolio performance at RM levelTeam PlayerProcess, control and operational performance Ensure full adherence to Operational Risk and Compliance guidelines e.

g. KYC and anti-money laundering measures.Constantly monitor credit portfolio to ensure maximum of 3% NPL. Strategic initiatives Lead strategic initiatives that will create business growthExperience & QualificationsAt least 5year experience in a consumer banking-based line of business.

Bachelor’s Degree Skills, Capabilities & Personal attributes Customer / market orientated and NetworkingAbility to establish direction and drive executionExcellent at delivering and owning results Strong interpersonal, influencing and communication skills.

Skillset Required : Banking, People Management

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