Locations : Kano
Employment Type : Full-time
The Business Manager will ensure people management and capability development of the team, ensure end-to-end on the sales cycle is achieved from identifying leads, actual sales, collection and customer experience management.
The Business Manager is responsible for driving the timely delivery of business targets whilst ensuring that team members understand their specific and unique role to bottom line results.
Coordinating sales activities, trade marketing, CR and ensure synergy with other activities within and outside the department / region and contribute in developing and executing wellness business plan.
Managing and driving the sales and marketing department and the activities of the team
Driving the business development and marketing operations of the company to meet and exceed set targets
Recognizing key opportunities in the sector and marketing of our products to small, medium and big organizations
Developing new health plans for the formal and informal sector and enhance existing plans should there be a need
Designing and drive the business development strategy of the organization
Embarking on research and development activities to continually identify business challenges and proffer solutions
Reviewing sales operations across the business ensuring operational objectives are accomplished, identifying trends, providing input into sales forecasting and ensuring optimum service levels are achieved and maintained.
Coaching and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets / requirements and regularly review their training needs.
Reviewing performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Overseeing the core business of the company in such areas as product and business development, marketing of products and services.
Visiting providers to manage cases in the hospital
Create 100 Prospect monthly and ensure continuous engagement.
Creating strategic objective for the business that will increase operational efficiency and in turn yield competitive advantage
Ensuring that Invoices are raised and prompt payments are made by clients.
Educational Qualifications & Functional / Technical Skills
Bachelor's Degree in Management or related Social Sciences
Master's in Business Administration would be an additional qualification
1-5 years of varied experience in Sales & Marketing with at least 4 years at Senior management level in supervising / managing others
Fluent in English
Relevant experience in HMO industry is desirable
Experience working in a medium to large organization
Customer management experience
Key Performance Indicators :
Business Performance Measurement & Management
Information Technology Appreciation and Solutions
Marketing and Sales Acumen
Planning and Budgeting
Product, Service Advice & Support
Grow the business 20% vs YA (Year Ago)
Sales Planning and Opportunity Management
Sales Tracking and Reporting
Service Level Agreement Management